![]() While public cloud backups are well-suited for cloud-based data, they are not ideal. 6 points stocard data lost I updated the app stocard and all my cards disappeared SOS Can I get them back from a backup (IPhone) Thanks iPhone 11 Pro, iOS 14 Posted on 11:48 AM Reply Me too (80) Similar questions Accidently, i erased my smart trip card stored in the wallet app of my iphone 13. Until then, we apologize for the inconvenience. Stocard Joins Klarna and Gets Smoooth with All-new Brand Identity. We will definitely discuss making this possible for future versions of Stocard. ![]() Also, thank you very much for your suggestions to highlight this feature better in the future. Thank you so much for your feedback! We're happy to hear that the "Lock with Touch ID" feature is working now. Let clicking on this setting showing “not enabled” so that the user then sees a message saying that the device-level Touch ID feature is required to use passcode, and to go set it up in Settings, if it’s possible to do so on my device. I suggest that you put the “Lock with Touch ID” setting into the Settings page, showing “Not enabled” for starters - my point is, let us see the feature is there, even if we have not got Touch ID enabled at that moment of checking Stocard Settings. This is because I think the app is missing a key feature and engagement opportunity: It was way too difficult for me (and others) to access the passcode protection, than it should be! I’m glad to have the passcode protection in place now that I know it’s available It tipped the scales in favour of my finally opting into using Touch ID on my phone, but the app is still getting a 4/5 overall. The app’s Settings display (and help file) need fixing to make it immediate and much easier to know this protection is available. I've sent the developer feedback that the info on the touch/passcode feature is far too buried in their help files, because it turns out to take 3 clicks to reach it. (Kudos, Apple, for this apparently recently added feature, and also to Stocard, for using it, and replying to give me the info I needed!) A developer response to my review received today via Apple informed me that if I had a compatible device with Touch ID enabled, I could set up this protection, with a backup PIN code to the Touch ID. I wanted the app to be password protected and thus earlier gave the app an overall 4/5 for not offering passcode protection. This great app is relieving me of having to carry an annoyingly massive collection of plastic loyalty cards around with me. ![]() Useful App but Password Setting Is Obscure If Touch ID Not Already Set Up ![]()
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